iMac 21 HD Repaire Recall

Today I received one letter from from Apple by email. It is about iMac 21 sold between Oct 2009 to July 2011. The letter indicates that my iMac's HD may fail anytime and Apple is going to provide free replacement. I checked my iMac 21, and found that I have a blog about this model. Actually, the date is on Aug 16, 2011, about one month after the time range.

I think that I saw similar news on web before, something about iMac HD recall. Unexpectedly, my iMac is on the list. I have registered all my iMacs when I got them. Apple has my past purchase record.

The following is the letter.

Dear iMac owner, Apple has determined that certain 1TB Seagate hard drives used in 21.5-inchand 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011. Our records show that you have an iMac with an affected 1TB Seagate hard drive. Apple will replace your hard drive with a new one, free of charge, under the iMac 1TB Seagate Hard Drive Replacement Program. Please choose one of the following options to get a replacement hard drive.

Apple Retail Store - Set up an appointment with a Genius. Apple Authorized Service Provider - Find one here. Apple Technical Support - Contact us for local service options. Apple recommends replacing your affected hard drive as soon as possible. Before you go in for service, please back up your data. Learn more about backup options. Additional Information You will need to have the original Mac OS installation discs that were shipped with your iMac in order to reinstall your operating system, other applications, and any backed up data after your hard drive is replaced. This worldwide Apple program does not extend the standard warranty coverage of the iMac. Apple will replace affected 1TB Seagate hard drives, free of charge, for three years from your iMac’s original date of purchase or until April 12, 2013, whichever provides longer coverage for you. Apple will continue to evaluate service data and provide extensions to this program as needed. We apologize for any inconvenience. Sincerely, Apple Inc.

I am going to make an appointment and get my iMac HD replaced. Stay tuned.

UPDATE: Last Sunday I went to Market Mall Apple Store. I was told that my iMac is not in the re-call list. It is the iMac 21" 1T HD. My is 500GB. I was told that my iMac is fine.

Referrence

• My blog on my iMac 21: New iMac 21 Arrived!